Terms and Conditions

The Terms and Conditions of the GO BUFFALO NIAGARA site consists of the PRIVACY POLICY and WEBSITE LEGAL STATEMENT.



Privacy – The GO BUFFALO NIAGARA site is owned, operated and maintained by the Greater Buffalo Niagara Regional Transportation Council (GBNRTC) in partnership with the Niagara Frontier Transportation Authority (NFTA), Buffalo Niagara Medical Campus (BNMC, Inc), GObike Buffalo (GObike), and the Buffalo Niagara Partnership, and funded by the New York State Department of Transportation (NYSDOT) and New York State Energy Research and Development Authority (NYSERDA).  Collectively, these organizations are referred to as the “Partners.”  The GBNRTC recognizes that visitors to this site may be concerned about the information they provide and how we treat that information.  This Privacy Policy addresses these concerns.

Information We Collect – At this GO BUFFALO NIAGARA website, you may choose to provide information about yourself that is “personally identifiable information.”  GBNRTC does not collect personally identifiable information about you unless you provide it to us voluntarily and knowingly.  You can visit this site without telling us who you are or revealing information about yourself.  However, if you give us personally identifiable information, such as filling out membership forms or request information forms, we may contact you from time to time.

What We Do with Your Information – If you voluntarily register for our memberships or request information forms and accept the TERMS AND CONDITIONS, your information will be collected and added to a registration database.  This information may be shared with our partners who are listed above based on what you are registering for and our partners’ affiliation with the program you are registering for.  For instance, if you sign up for our Carpool Matching Program, we will share your information with NYSDOT through their 511NY Rideshare Matching System so that a carpool account can be created.

511NY Rideshare Overview

511NY Rideshare is New York’s home for free ride-matching programs and traveler services, providing a wealth of information for anyone who wants more enhanced commute and travel options.  511NY Rideshare works with commuters, employers and travelers to make ridesharing an easy, affordable and appealing choice.  Rideshare offers a suite of programs and services such as ridematching for carpools and vanpools and informational resources for transit services, bicycling, walking, teleworking and other options.  A ride-matching system is a free online tool that employers, commuters and travelers can use to find other travelers to share a ride.  The ride-matching system matches travelers based on similar trips as defined by users’ preferences.  The 511NY Rideshare matching system will also map your route and show you where park-n-ride locations and other landmarks are along the way.  The system also provides real-time traffic conditions, a “Match Me in Emergencies” option, a personal Trip Tracker, and a companion Mobile App.  NYSDOT contracts with Metropool, CommuterLink and ICF International to operate and maintain 511NY Rideshare.  Collectively, these contractors are referred to as the “511 Contractors.”  NYSDOT oversees the 511 Contractors.

The Relationship of GBNRTC and 511NY Rideshare

511NY Rideshare works with GBNRTC to encourage employees to commute to work using sustainable modes such as carpooling, vanpooling, bicycling, walking and transit.  511NY Rideshare develops personalized portals for their rideshare matching system so that employers can offer a service to their employees that looks familiar and is accessible directly from their own sites.

511NY Rideshared works with GBNRTC to post links to the 511NY Rideshare matching system on the GO BUFFALO NIAGARA website, as a way to increase visibility and awareness of its services, and ultimately, increase the match potential for those registered in the system. The 511NY Rideshare matching system is linked from the GO BUFFALO NIAGARA home page through a link labelled “Online Carpool Matching System”.  After clicking on the link to the 511NY Rideshare matching system, the user will leave the GO BUFFALO NIAGARA site.  The rideshare matching system web pages will appear similar in look and feel to the GO BUFFALO NIAGARA site, but the user is interacting with the 511NY Rideshare site.  The information submitted in the 511NY Rideshare matching system is stored in the 511NY Rideshare database.  The personalized portals, databases, and all information submitted in the 511NY Rideshare system live on 511NY Rideshare servers, owned by NYSDOT, and operated and maintained by the 511 Contractors.

Information Collected by 511NY Rideshare

  • Registrant’s first and last names

  • Home address

  • Phone number and/or email address

  • Employer

  • Employer Address

  • Travel Times

How this information is used by 511NY Rideshare

Registration information submitted by users online through the 511NY Rideshare system is sent directly to the 511NY Rideshare database. Offline registration information is collected by GBNRTC at outreach events and is emailed or provided online to 511 Contractors.  511 Contractors create a general profile for the user and email the user their username and password for the site, as well as an activation link.

When using the rideshare matching system, trip start and end points are provided as either the nearest cross streets or as points on a map showing the general location.  Specific home or work addresses are not provided.  Personal information is used only to facilitate carpool matches and to provide information about products, services and campaigns that encourage the use of alternatives to driving alone.  Additionally, database participants may receive email or phone calls from 511 Contractors or GBNRTC Partners regarding transit assistance, to review and update their contact information, to provide feedback on their commute experience and/or to assist in the formation of carpools, vanpools or bike buddies.

For more information about 511NY Rideshare’s privacy policy, please visit https://511nyrideshare.org/web/statewide-511ny-rideshare/about-us

Who Has Access to the Information We Collect – GBNRTC has access to the personal information submitted by the users through the GO BUFFALO NIAGARA website and the 511NY Rideshare matching system.  This information may be shared with the Partners depending on what the user is registering for or requesting information about.

The Partners may have access to personal information submitted by users.  By submitting personal information to the GBNRTC through the GO BUFFALO NIAGARA website or through direct/telephone contact with the GBNRTC, the user is allowing the Partners to process personal information.



Please read this legal statement before using this site.  Your use of this site and the information available on this site is subject to the following terms and conditions.

Site Ownership – The GO BUFFALO NIAGARA site is owned, operated and maintained by GBNRTC in partnership with the NFTA, BNMC, Inc., GObike Buffalo, and the Buffalo Niagara Partnership.  It has been created for your information, education, entertainment and communication.  The site and all contents within, including without limitation text, software, scripts, graphics, photos, sounds, music, videos, and interactive features are the property of GBNRTC or its Partners. Information presented on this website is considered public information and may be distributed or copied. GBNRTC and its Partners shall have the unlimited right to use for any purpose, free of any change, all information submitted to GO BUFFALO NIAGARA via this site except those submissions made under separate legal contract. GBNRTC shall be free to use, for any purpose, any ideas, concepts, or technologies contained in information provided to GBNRTC through this site.

Restrictions on Use – The site is available only for your personal, non-commercial use.  You may not copy, reproduce, republish, post, distribute, transmit or modify in any way all or any part of the site.  You affirm that you are 18 or more years of age, and are able and competent to enter into terms, conditions, obligations, affirmations, representations, and warranties set forth in this Legal Statement, and to comply with this Legal Statement.

Trademark Notice – All names, logos and trademarks are the property of GBNRTC and its Partners and users may not use any of such materials without written permission by GBNRTC.

Contents Submitted to the Site – By submitting content to this site, you are responsible for the following:

  1. You are at least 18 years old;

  2. You are the owner of the content;

  3. The content is truthful and accurate;

  4. The content will not cause injury to any person or entity;

  5. The content does not infringe someone else’s copyright, trademark, proprietary rights or rights of publicity and privacy;

  6. The content does not violate a law, statute, ordinance or regulation;

  7. The content would not reasonably be considered to be defamatory, libelous, hateful, or offensive or harassing to another party;

  8. You were not paid to submit the content;

  9. The content does not contain references to other websites, email addresses, contact information or phone numbers;

  10. If the content contains the likeness or name of an identifiable person, you have the person’s permission to include their likeness/name in the content you are submitting; and

  11. The content does not contain computer viruses, worms or other potentially damaging programs or files.

For any content that you submit, you grant GBNRTC a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publicize, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

Creating a User Profile – In order to access some features on this site, you may have to create a user profile.  You may never use another’s user profile without permission.  When creating your profile, you must provide accurate and complete information.  You are solely responsible for the activity that occurs on your user profile, and you must keep your user profile password secure.  You must notify us immediately of any breach of security or unauthorized use of your user profile.  Although GBNRTC and its Partners will not be liable for your losses caused by any authorized use of your user profile, you may be liable for the losses of GBNRTC and its Partners or others due to such unauthorized use.

Disclaimer — This website and the information it contains are provided as a public service by GBNRTC. This system is monitored to ensure proper operation and to verify the functioning of applicable security features. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution. The information provided in this statement should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.

Limitation of Liability – GBNRTC and its Partners will not be liable for damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, the site or your use of, or reliance upon, the site of the content hereof, including the 511NY Ridematching site.  Furthermore, GBNRTC and its Partners are neither responsible nor liable for your use of other websites which you may have access to via certain links within this site.  These links and other resources referenced on the site are provided merely as a public service to users of the internet and inclusion in our site does not constitute an endorsement by or affiliation with GBNRTC and its Partners.


In order to provide users with certain information, GBNRTC and its Partners provides links to the websites of other organizations. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website, including, but not limited to, its Internet privacy policy.

Changes To This Privacy Policy

This privacy policy is effective as of (11/1/2017) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically. Your continued use of our website after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy. If we make any material changes to this privacy policy, we will notify you by placing a prominent notice on our website.

Contact Information

For questions regarding this Internet privacy policy, please contact us at:



640 Ellicott Street, Suite 447
Buffalo, New York, 14203


Monday – Friday: 9AM – 6PM


(716) 218-7806


General Inquiries