How to Ride Guides

METRO BUS

New to Metro Bus?  View our fun and interactive “How to Ride” guide so you know what to expect when using the service.

Watch the automatic slideshow, or use the arrow navigation below to skip to a specific slide.

PLAN YOUR TRIP

Visit our Interactive Map on GOBUFFALONIAGARA.ORG to see Metro Bus routes.

FIND YOUR BUS STOP

Look for posted signs or bus shelters along the bus route.

PLACE YOUR BIKE ON THE RACK

Buses come with bike racks. If you have a bike, follow the instructions written on the bike rack to easily load and secure your bike.

BOARD THE BUS

Make sure to allow passengers to exit the bus first. Have your fare or monthly pass in hand.

PAY THE FARE

Pay with cash: $2 one way or $5 for an all-day pass.
If you have a monthly pass, swipe it through the machine. You can purchase a monthly unlimited pass at NFTA.com

ENJOY THE RIDE

Find a place to sit or hold a strap to stand and ride.
Save the seats in front for the elderly or disabled if possible.

BE COURTEOUS TO OTHER RIDERS

Follow the rules: drinking eating and smoking are not allowed on the bus.
Use headphones if listening to music.

LISTEN OR WATCH OUT FOR YOU STOP

Bus stops are announced visually and audibly.

PULL THE CHORD WHEN YOU ARE READY TO GET OFF

The driver will be notified and will pull over at the next bus stop.

GET OFF THE BUS

You may exit out the front or side of the bus.

REMOVE YOUR BIKE FROM THE RACK

Let the driver know that you will be taking your bike.
Remove your bike from the rack and move away from the bus and traffic.

ENJOY YOUR DAY!

Thank you for going green and choosing Metro Bus.
Questions? Contact us by email: info@gobuffaloniagara.org

 

METRO RAIL

New to Metro Rail?  View our fun and interactive “How to Ride” guide so you know what to expect when using the service.

Watch the automatic slideshow, or use the arrow navigation below to skip to a specific slide. 

PLAN YOUR TRIP

Visit our Interactive Map on GOBUFFALONIAGARA.ORG to see Metro Rail schedule and locations.

PARK-N-RIDE

You can walk or bike to a station. If you have to drive, free park-N-ride lots are located at University and LaSalle Stations.

STORE YOUR BIKE

If you ride your bike to the station, take advantage of the bike racks at every station before boarding the train.

TAKE YOUR BIKE ON BOARD

You can also take your bike with you on the train. 
Remember to use the front train car if you do.

BUY A TICKET

Purchase tickets from the cash-only machines inside the station. $2 one way or $5 for an all-day pass.
Or, purchase a monthly unlimited pass through NFTA.com

PROOF OF PAYMENT

Keep your ticket or monthly pass with you. 
Show your monthly pass or ticket if a NFTA employee asks to see it.

GETTING ON THE TRAIN

Look for destination signs to get to the correct boarding platform.

GETTING ON THE TRAIN

Wait behind the colored line on the platform.

GETTING ON THE TRAIN

Board after the doors have opened completely.
Make sure to allow other passengers to exit the train first.

GETTING ON THE TRAIN

Disabled persons, senior citizens and bike passengers should enter the first car. Only the front car is ADA accessible once you are downtown.

BE COURTEOUS TO OTHER RIDERS

Follow the rules: drinking, eating and smoking are not allowed on the train.
Use headphones if listening to music.

GETTING OFF THE TRAIN

Listen for announcements
Exit the train when your stop is announced.

ENJOY YOUR DAY!

Thank you for going green and choosing Metro Rail.
Questions? Contact us by email: info@gobuffaloniagara.org.